hSo is a trading name of HighSpeed Office Limited Registered office: 50 Leman Street, London, E1 8HQ
Registered in England Company Registration Number: 3935705
VAT Registration Number: GB 766 3849 80
hSo is a trading name of HighSpeed Office Limited.
HighSpeed Office Limited ("hSo") respects the right to privacy and this privacy statement intends to reflect the trust visitors place in us by providing personal information.
By personal information, we mean information that you provide about yourself, or which can reasonably be ascertained from the information you provide.
This web site, www.hso.co.uk, and http://research.hso.co.uk/ are operated by HighSpeed Office Limited (registered number 03935705) whose registered office is at 50 Leman Street, London E1 8HQ.
Whilst hSo has taken every effort to ensure that the information contained within these hSo websites is correct, visitors should be aware that the information may be incomplete, inaccurate or may have become out of date.
Our websites do not allow visitors to communicate with other visitors or to post information to be accessed by others.
hSo may disclose personal information to other organisations to assist us in certain areas such as web hosting. However, hSo will at all times control and be responsible for the use of your information.
If visitors wish to provide us with their personal information via our websites they are welcome to do so. Any personal information which is given to hSo over its websites may be used for marketing purposes to send material that has been requested, and will be retained by hSo to send information about other products and services in future. If visitors subscribe to receive newsletters and news updates, they may unsubscribe by sending an email to email@example.com. Personal information may also be used for customer administration and technical administration purposes.
When you submit a sales enquiry via our web site, or request a copy of our free guides we may pass this information on to members of our sales team so they can contact you to find out more about your requirements.
hSo may from time to time use IP addresses to analyse trends, administer the website and track visitors' movements through the website. IP addresses are normally not linked to personally identifiable information.
If you download one of our free guides after clicking on one of our Google ads, we inform Google of this, so that Google can provide us with performance measurements that help us improve the effectiveness of our ad campaigns. We don't share your name, unhashed email address or phone number with Google.
If you download one of our free guides after clicking on one of our Twitter ads, we inform Twitter of this, so that Twitter can provide us with performance measurements that help us improve the effectiveness of our ad campaigns. We don't share your name, unhashed email address or phone number with Twitter.
Web pages with URLs beginning with http://research.hso.co.uk/ are hosted on our behalf by Avenue 81, Inc., Minneapolis, MN 55401. Information submitted to the aforementioned site will be passed to us, for the uses previously described. Avenue 81, Inc may also use the information you have submitted to send you an email containing a link to any free guide you may have just requested.
If you have chosen to allow Google to record your web history and to personalise ads based on your web history and have visited our web site when logged on to your Google account, Google may store & associate unique identifiers, so it can serve our ads to you in the future, across your various devices, as part of campaigns targeted at anonymised 'audiences' of prior web site visitors. You can opt out of this by adjusting your Google account 'web history' settings, adjusting your Google ad personalisation settings, or by using the NAI link above.
If you use our hSo Compare pricing tool we will request pricing from a number of wholesale connectivity suppliers, using the postcode(s) and/or phone numbers that you have requested a quote for.
If you provide us with an email address, we may arrange for a hash of it to be submitted to one or more of our advertising suppliers, so we can direct advertising to you via their platforms. Advertising suppliers may include Google, Twitter, Facebook and/or LinkedIn/Microsoft - all of which give you the option to opt out of such tailored/custom audiences. You can also contact us to request that you not be included.
hSo has implemented security policies and technical measures to protect personal information under our control from:
Although we do not knowingly collect personal data from children, we do comply with the Children's online Privacy Protection Act 1988 and all other applicable laws. hSo recommends that children ask a parent or guardian for permission before sending personal information to hSo or any other person or website.
If your personal information changes or if you no longer wish to receive our service, please let us know and we will erase, rectify, complete or amend your details. This can be done by emailing us at firstname.lastname@example.org
By using any of our websites you consent to the collection and use to your personal information in the manner set out above. If we change or modify our privacy statement, we shall post these changes on this website.
If you are not satisfied with our response please contact Chris Evans (Managing Director) at email@example.com; or you may wish to contact the Information Commissioner on 0303 123 1113.
hSo is committed to respecting our Customers’ privacy.
We comply with data protection legislation such as the Data Protection Act 1998. This regulates the processing of personal data relating to you and grants you various rights in respect of your personal data.
The aim of this policy is to tell you how we will use your personal data collected in the context of your customer relationship with hSo by taking the hSo CloudPBX Service. Please read it carefully before you proceed.
When you use our hSo CloudPBX Service, we and/or our third party suppliers may collect the following personal data:
We and our third party suppliers will use your personal data in the context of your customer relationship with hSo including for the following purposes:
hSo and our third party suppliers reserves the right to use personal data to investigate and help prevent potentially unlawful activity that threatens either hSo, our third party suppliers or any company affiliated with hSo. hSo and/or our third party suppliers may use personal data to investigate and help prevent potentially unlawful activities that threaten the integrity of service or of the network, or that otherwise violate hSo CloudPBX service agreements which may include interception, monitoring or recording of communications in accordance with applicable law. Moreover, upon the appropriate request of a government agency, law enforcement agency, court or as otherwise required by law, hSo and our third party suppliers may disclose personal data.
hSo and our third party suppliers do not sell products or services for purchase or use by children. hSo and our third party suppliers do not knowingly solicit or collect personal data from children or teenagers under the age of eighteen. In addition, hSo and our third party suppliers will not knowingly link to any third party web site that solicits or collects personal data. If you believe that a minor has disclosed personal data to hSo, please contact us at marketing@hSo.co.uk so that the data can be removed.
We and/or our third party suppliers may use aggregated information about the use of our services so we can administer and improve our services, analyse trends, gather broad demographic information. We and our third party suppliers may pass this information to third parties.
We and our third party suppliers have implemented reasonable technical and organisational measures designed to secure your personal data from accidental loss and from unauthorised access, use, alteration or disclosure. However, we and our third party suppliers cannot guarantee that unauthorised third parties will never be able to defeat those measures or use your personal data for improper purposes.
In the event that the business is sold or integrated with another business, your details will be disclosed to our advisers and any prospective purchaser’s adviser and will be passed to the new owners of the business.
You are entitled to see the information held about you. If you wish to do this, please contact us at marketing@hSo.co.uk . We may require you to provide verification of your identity and to pay an administration fee (which we will advise you at the time of your request) to provide a copy of the information we hold. Please note that in certain circumstances we may withhold access to your information where we have the right to do so under current data protection legislation.
If you opted to receive marketing emails or other communications from hSo and/or our third parties suppliers at the time you registered for the services but subsequently change your mind, you may opt-out by emailing marketing@hSo.co.uk
If you have any questions about this statement or your personal data, please contact us at marketing@hSo.co.uk
The hSo Code of Practice aims to provide:
Click here to download the Code of Practice.
This Code of Practice is for your information and it is written in line with the regulatory body the Office of Communications, (OFCOM), requirements. Nothing in this Code of Practice detracts from your statutory or common law rights, nor does anything it contains form part of any contract between hSo and you as a customer, unless expressly stated.
The services described in this Code are subject to availability and may be modified from time to time.
Our code of practice above gives you information about what you can do if you’re not happy. It will tell you how you can complain, what we’ll do and when and what you can do if you're still not happy.
hSo is the trading name of HighSpeed Office Limited.
In no event whether in contract, tort (including negligence) or otherwise shall hSo be liable for any damage, losses, expense, loss of data or profit caused by the use or the downloading of material or contents of the hSo Websites.
hSo does not endorse any other pages linked to its websites, nor does hSo control the contents of any linked sites and therefore cannot be responsible for their contents.
If a visitor transmits defamatory material to hSo websites this may result in criminal/or civil proceedings being commenced against the visitor. Visitors shall at all times indemnify hSo against all losses, expenses, damages, costs (including reasonable legal costs) suffered or incurred by hSo in relation to any such defamatory information transmitted.
Click here to download the Android End-User License Agreement.
Click here to download the iOS End-User License Agreement.
Click here to download the Mac End-User License Agreement.
Click here to download the Windows End-User License Agreement.
If you need to report abuse, such as email spam, malicious emailing or any type of abuse, please contact us on the following email address: abuse@hSo.co.uk
The hSo NTS Code of Practice aims to provide:
Click here to download the Code of Practice.
This Code of Practice is for your information and is written in line with the regulatory body (OFCOM) requirements. Nothing in this Code of Practice detracts from your statutory or common law rights, nor does anything it contains form part of any contract between hSo and you as a customer, unless expressly stated.
UK Domains are subject to Nominet's terms and conditions and these will form part of your agreement with HighSpeed Office Limited. The terms and conditions can be found at the following link: https://www.nominet.uk/resources/policy/policies-rules/#registrationterms
hSo is committed to minimising the environmental impacts of our business operations.
To achieve this, we will:
1. Reduce our consumption of resources and improve efficiency in their use by, amongst other things re-using or recycling where possible. We currently recycle:
2. Promote individual and company awareness of good environmental practices by:
3. Strive to continuously improve our environmental performance and integrate recognised applicable best practice into our business activities by:
4. Work closely with our suppliers to ensure environmental criteria are taken into account in the procurement of goods and services.
5. Encourage appropriate consideration of environmental issues in the services we provide to our clients:
6. Endeavour to site our structures and operational equipment in order to minimise the visual, noise and other impacts on the local environment.
7. Review our environmental policy regularly by calculating our CO2 emissions and investigating ways to offset them.