Cookie Policy

(Cookie policy last updated 28 October 2022 - Please check back regularly to stay informed of updates to this policy).

(For further information on our organisation's use of data, please see our privacy policy.)


Cookies are small amounts of data saved by web browsers to a user’s computer at the behest of websites. Almost every website uses cookies.

Cookies help us to provide you with a good experience when you browse our websites and provide information that allows us to optimise our websites and marketing campaigns.

We collect standard internet log information and visitor behaviour information. This information is used to track visitor use of our websites and to compile statistical reports on website and marketing activity.

Cookies contain information that is saved to and transferred from your computer.

Users are advised that if they wish to deny the use and saving of cookies on to their computer they should take necessary steps within their web browser settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.

We use the following types of cookie:

Strictly necessary cookies

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of hSo websites and make use of embedded forms.

Most web browsers are set to automatically accept these cookies as the default setting. If you do not want to receive these cookies you can block them by activating the setting on your browser that allows you to refuse the setting of all or some cookies.

However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or part of our websites.

Supplemental cookies

These optional cookies are used to improve performance, branding and to enable troubleshooting.

Tracking cookies

These optional cookies help us and our suppliers better understand your use and experience of our website(s) and your engagement with our marketing efforts. For example, cookies could help us see whether you’re a repeat visitor to an hSo website, how long you spent on our site, and the path you took through our site.

In practice, much of this data will be aggregated with that of other website visitors to provide more general insights, such as average session length, the percentage of website visitors who are repeat visitors, and the typical ‘conversion rate’ of specific web pages.

If you visit our websites, we may indicate to our marketing suppliers that we would like the option to show ads to you in the future.

When visiting hSo web sites, many of the cookies are set by our marketing suppliers. Further details on these suppliers and their privacy policies can be found here.

For further information visit

Get in touch

 020 7847 4510

We may process your personal information in order to send you information you request, measure and improve our marketing campaigns, and further our legitimate interests. For further details, see our privacy policy.

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