Struggling to tell different phone systems apart? Compare their features! Here are 54 to look out for...
Use your existing phone
numbers with the new system.
Each employee can have their
own phone number, so callers
can contact them directly.
Options to add freephone,
local-rate and local numbers.
Not around? Callers can leave
you a recorded message.
Displays the phone number of
the person calling you.
All calls to a given user can be
diverted to another number.
Calls can be transferred to
another person's line.
Put a caller on hold
temporarily, while you discuss
things with colleagues.
Callers can transfer their
call to the right department.
Rapidly call a pre-defined
phone number by pressing a
button or dialling a short code.
Calling colleagues is free, if
they're on the same site and
using the same phone system.
Phones are pre-configured.
You just have to plug them in.
A wide range of handsets.
Phones to suit every budget.
Guidance and support, from
experts based in the UK.
See where your money's
going. Check employees aren't
misusing your phone system.
Option to connect your fax
machine to the phone system.
Quickly call the last number
If you're on the phone,
inbound calls divert to
If you don't answer a call, it's
diverted to another number.
Lists recent calls you've made,
received or missed.
Calls back the person who called you last.
Stops your phone from ringing, so you can work in peace.
Plays music to callers on hold, so they know you haven't hung up on them.
Call colleagues on other sites for free, if they use the same phone system.
Users can have multiple phone lines, with separate ring tones.
Control your phone system using an online control panel.
Answer an absent colleague's phone, from your own desk.
If you're on the phone and someone else calls you, you hear a warning tone and can switch between calls.
Inbound calls can be routed to a succession of employees' phones, and/or to multiple phones in parallel.
When there aren't enough people to answer the phone, calls can be put in a queue.
Option to record calls and retrieve those recordings.
Users can adjust their call forwarding rules and view their call history, via the web.
Multi-site firms can delegate some phone system related tasks to local administrators.
If a site loses all connectivity, inbound calls can be rerouted e.g. to employees' mobiles.
So any problems can be fixed faster.
Option to apply different rules to calls from your boss, key customers etc
Software that makes life easier for your receptionist or office manager.
Option to route calls differently depending on when the caller rings.
Limit the types of phone number a user may call.
Better call quality, thanks to wideband audio codecs & background noise suppression
Option to block calls where the caller has withheld their number.
Turns your phone system into an intercom. Authorised users can broadcast to groups of phones.
Staff can log on to a phone so it temporarily becomes 'their' phone, with their number, their shortcut keys etc.
Software that turns your staff's PCs and Macs into virtual phones.
Turns Android phones and iPhones into office phones.
Inbound calls call ALL the user's phones to ring simultaneously.
Lets you conduct conference calls with three participants. Option for 4-6 way calls.
Informs users they've missed a call, or have a new voicemail message.
Text-based chat (optional, with mobile/desktop client).
Inbound faxes are converted to a PDF and emailed.
Would-be participants join by dialling a given number.
Staff set statuses, so colleagues can tell whether they're available currently.
Phone can show whether a given colleague is on the phone.
This option adds video streaming to some calls. Requires compatible phones.
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