On-site IP PBXs

Overview

 

For fast-growing, fast-moving businesses, conventional telephone lines and PBXs are too inflexible. They limit where and how staff can work. As staff join, move desks, or depart, updating your phone system can be costly, slow and disruptive.

You can't integrate a traditional PBX with your office data systems either, and their physical size means that they eat up costly square footage in your office, as well as being extremely power-hungry.

Once you've made the decision to benefit from Voice over IP (VoIP), it makes sense to move to an IP PBX, designed to make the most of your existing cabling and make your telephony platform as dynamic as your business.

hSo provides best-of-breed IP PBXs and handsets from industry-leader, Mitel. IP PBXs use existing data cabling and offer almost instant allocation or re-allocation of lines and numbers—all in a fraction of the space of a traditional PBX.

How Does It Work?

hSo offers industry-leading Mitel IP PBXs as part of an end-to-end VoIP solution. This IP platform can be integrated with your data infrastructure to create a converged office system, enabling remote workers to use their phone to access their email, calendar and phonebook, without using a PC. You can choose whether to run a new IP PBX alongside your old PBX for a gradual migration, or simply replace it completely. If you want to free up even more space, you can choose to house your IP PBX off-site in one of our data centres.

Used in conjunction with compatible IP handsets and teleconferencing equipment, an IP PBX really lets you make the most of your IP network, with functionality and features beyond those that are found on even the largest traditional PBX. We manage every element of installation, management and maintenance for you, and as IP PBXs use your existing data cabling and infrastructure, there is no disruption to business operation. You will see savings on your running costs almost immediately, including on power consumption.

hSo's IP PBX solutions deliver clear, business-grade call quality and over 450 advanced features, including caller identity, call hunting and voicemail alerts—to name but a few.

Why hSo?

As one of the pioneering suppliers of Voice over IP solutions in the UK, hSo is an expert in delivering end-to-end Voice over IP solutions. We have been a Mitel partner for many years so have the expertise to free your business the hassle and frustration of dealing with different suppliers for equipment, software, circuits and call traffic. We even manage links to remote offices and services for home or remote workers who are using IP handsets or 'soft phones' on their laptops.

Our fully-managed service uses our own carrier-class MPLS network to deliver superb quality with very low call costs. The service is flexible and scalable too: you just choose where you need connections and we will manage it all for you—with no disruption to your business.

hSo's managed IP PBX service incorporates pro-active monitoring from our technical network operations centre (NOC). hSo provides 24 hour a day customer service by phone or email and industry-leading Service Level Agreements, so that you can be sure that you are working with a trusted partner. We operate from world-class data centres UK wide, with Tier 1 network access from multiple carriers.

Key Benefits

 

  • Low cost, high-quality VoIP
  • End-to-end IP provision
  • Equipment from Mitel—a world leader in IP PBXs
  • A choice of housing your IP PBX at your premises or in one of our world-class data centres
  • Over 450 features to enable a small-and-medium-sized business to use features usually only avaiable to large corporations
  • 24/7 monitoring and customer support
  • Highly flexible and scalable to cater for the changing needs of the business
  • Single point of contact for all your phone, network hardware and call traffic—even for remote offices