Unified communications growth could require MPLS networks
MPLS networks could become increasingly important in businesses as unified communications look set to enjoy further expansion within the business world.
Microsoft has cemented its place in the race to improve connectivity within companies with the first anniversary of its Lync service, which replaces legacy private branch exchange (PBX) systems and improves the flexibility and mobility of global workforces.
Lync integrates instant messaging (IM), audioconferencing, video and web conferencing, alongside voice on a single platform to allow people to interact through one interface. It also allows users to share information through common software such as Microsoft Office.
Technology such as Lync that ties up communications can help businesses in a number of ways. Not least there are the cost reductions by linking things up through one system and negating the need to continue updating PBX hardware and lines. However, by making it easier to share information and developments within a company, the need for employees to travel between offices for meetings is reduced, again lowering costs but also reducing the firm's carbon footprint.
The service certainly seems to be popular, with a 250 per cent increase in voice deployments since its launch in December 2010. Microsoft appears pleased with its success, stating: “A few years ago, Bill Gates predicted that software would change the way people communicate. Today, we are witnessing that vision come to fruition. It's an exciting time.”
Businesses that are considering implementing such a system would do well to check their existing networks are up to speed before investing in new technology that relies on a strong connection to perform. If PBX systems continue to be replaced with services such as Lync, the use of MPLS networks may also be set to grow.